Mailing Address:
6709 LaTijera Boulevard #550
Los Angeles, California 90045

Telephone: (323) 253-1908
Email: Etiquetteworks@sbcglobal.net

Books:

Survival Skills for the African American Woman
The Baby Boomer's Handbook for Women

Expertise:

Corporate & Children's Etiquette; International Protocol
Customer Service
Public Speaking
Personal & Professional Development

Seminars and topics offered:

• Dining with Dignity and Grace
• Exceptional Customer Service and Professionalism
• Effective Networking
• Feel the Fear, But Speak (Public Speaking Skills)
• Ace the Interview
• Self Esteem
• Emotional Wellness for Women

Additional Services:

• Children/Teen Etiquette and Image

Pauline M. Lee is CEO of Etiquette Works, Inc., a training and professional development consulting organization. She is an expert in corporate etiquette, international protocol, and children's manners and has extensive knowledge and experience in management, leadership, public speaking, customer service, and women's issues. She is known for her seminars, keynotes, professional and personal development seminars.

Ms. Lee has a Masters Degree in Public Administration, a Bachelor of Science Degree in Business Administration; and has 25 plus years experience in the work place. She is certified as a Corporate Etiquette and International Protocol Consultant. She is a member of the International Society of Protocol & Etiquette Professionals, National Association for Female Executives, National Forum for Black Public Administrators, Toastmasters International, and the National Speakers Association.

Pauline Lee is passionate about teaching individuals to pursue excellence and acquire the skills and confidence necessary to achieve the greatness they deserve.